Privacy Policy

1. Introduction

Welcome to iq771. This Privacy Policy explains how iq771 ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you access or use the iq771 online gaming platform, including our website at iq771.cam and all related services (collectively, the "Platform").

By registering an account with iq771 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your information as described herein. If you do not agree with any part of this Policy, please discontinue your use of the Platform immediately.

iq771 is committed to protecting the privacy of all Filipino players and users across the Philippines — whether you're logging in from Manila, Cebu, Davao, Makati, or Quezon City. We handle your data with the same level of care we apply to every aspect of our gaming operations. This Privacy Policy applies to individuals who are 21 years of age and older, as required under applicable Philippine gaming regulations.

2. Information We Collect

To provide you with a secure and personalized gaming experience, iq771 collects the following categories of personal information:

• Account Registration Data: Full name, date of birth (to verify you are 21 or older), email address, mobile number, and a government-issued identification number required for identity verification (KYC).
• Financial Information: Payment method details (e.g., GCash account number, Maya wallet ID, BPI or BDO bank account information, Metrobank details). We do not store your full card or banking credentials; these are handled by secure payment processors.
• Identity Verification Documents: Scanned copies or photographs of valid government-issued IDs (e.g., PhilSys National ID, UMID, passport, or driver's license) as part of our Know Your Customer (KYC) compliance obligations.
• Technical and Device Data: IP address, browser type and version, operating system, device identifiers, referring URLs, and session timestamps collected automatically when you access the Platform.
• Gameplay and Transaction Data: Records of bets placed, games played (slots, bingo, live casino, Dragon Tiger Luck, etc.), deposits, withdrawals, bonus claims, and account balance history.
• Communications Data: Records of your correspondence with our customer support team, including live chat transcripts and email exchanges.
• Preference and Behavioral Data: Game preferences, language settings, promotional communication preferences, and on-site navigation patterns collected via cookies and similar technologies.

3. How We Use Your Information

iq771 uses the personal data we collect for the following lawful purposes:

• Account Management: To create, verify, maintain, and secure your iq771 player account.
• Service Delivery: To process deposits and withdrawals, settle bets, award bonuses, and deliver all Platform features to you.
• Identity and Age Verification: To confirm that all registered users are at least 21 years of age as required under Philippine gaming regulations, and to comply with KYC and Anti-Money Laundering (AML) obligations.
• Regulatory Compliance: To fulfill reporting requirements to applicable gaming authorities and financial regulators, including records retention obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized access, money laundering, collusion, and other prohibited activities on the Platform.
• Customer Support: To respond to your inquiries, process complaints, and provide technical assistance through our 24/7 support team.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, conduct A/B testing, and improve the overall quality and performance of the Platform.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behavior, facilitate self-exclusion requests, and enforce deposit and wagering limits you have set for yourself.
• Marketing and Promotions: To send you promotional emails, SMS notifications, or in-platform messages about bonuses, new game releases, and special events — but only where you have provided consent, and always with an easy opt-out option.

4. Legal Basis for Processing Your Data

iq771 processes your personal data under the following legal bases as recognized under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is required to fulfill our obligations to you under the Terms and Conditions you agreed to upon account registration.
• Legal Obligation: Processing is necessary for compliance with applicable laws, including anti-money laundering statutes, PAGCOR licensing requirements, and data retention mandates.
• Legitimate Interests: Processing is in our legitimate interest to operate a secure and fair gaming platform, prevent fraud, and ensure platform integrity — provided such interests do not override your fundamental rights.
• Consent: For non-essential processing activities such as marketing communications, we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

iq771 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your data only in the following limited circumstances:

• Payment Processors and Financial Service Providers: We share necessary payment information with trusted third-party processors (e.g., GCash, Maya, BPI, BDO, Metrobank, InstaPay, PesoNet, and 7-Eleven CLiQQ partners) solely to facilitate financial transactions on your account.
• KYC and Identity Verification Services: We work with accredited identity verification service providers to conduct mandatory age and identity checks in compliance with regulatory requirements.
• Regulatory and Law Enforcement Authorities: We may disclose your data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent government bodies where required by law, court order, or regulatory directive.
• IT Service Providers and Cloud Infrastructure Partners: We engage trusted technology vendors who assist us in hosting, maintaining, and securing the Platform, subject to strict contractual data protection obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom iq771 shares data are required to process your information only for the specified purpose and in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

iq771 uses cookies and similar tracking technologies (e.g., web beacons, pixel tags, local storage) to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Necessary for the operation of the Platform, including session management and security features. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and your last-visited game category.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content and track the effectiveness of our marketing campaigns.

You may configure your browser settings to refuse or delete cookies, though this may affect the availability of certain Platform features. By using the Platform with cookies enabled, you consent to our use of cookies as described above.

7. Data Retention

iq771 retains your personal data for as long as your account remains active, and for a period thereafter as required by applicable laws and regulations. Specifically:

• Account and identity data is retained for a minimum of five (5) years from the date of account closure, consistent with anti-money laundering record-keeping requirements.
• Transaction and gameplay records are retained for a minimum of five (5) years to comply with regulatory and audit obligations.
• Customer support correspondence is retained for three (3) years following the resolution of the matter.
• Marketing consent records are retained for the duration of your consent, and for two (2) years after withdrawal of consent to demonstrate compliance.

Upon expiry of the applicable retention period, iq771 will securely delete or anonymize your personal data in a manner that prevents its unauthorized recovery or use.

8. Data Security

iq771 implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and our servers.
• Encryption at rest for sensitive data stored in our databases, including KYC documents and financial records.
• Access controls and role-based permissions ensuring that only authorized personnel can access specific categories of data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified cybersecurity professionals.
• Multi-factor authentication (MFA) options available to players to further secure their iq771 accounts.
• Secure data centers with physical access controls and 24/7 monitoring.

Notwithstanding these measures, no system is completely impenetrable. In the event of a personal data breach that poses a risk to your rights and freedoms, iq771 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act of 2012.

9. Your Rights Under the Data Privacy Act

As a data subject under Philippine law, you have the following rights regarding your personal data held by iq771:

• Right to be Informed: The right to be notified of how your data is being collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you and information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure or Blocking: The right to request the deletion or suspension of your personal data where processing is no longer necessary, where consent has been withdrawn, or where data has been unlawfully processed — subject to our legal retention obligations.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer (DPO) by emailing us at the contact address provided in this Policy. We will respond to your request within fifteen (15) business days.

10. Cross-Border Data Transfers

In the course of providing our services, your personal data may be transferred to, stored in, or processed in countries outside the Philippines where our service providers, technology partners, or backup infrastructure are located. Where such transfers occur, iq771 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to ensure your data receives a level of protection consistent with the Data Privacy Act of 2012 and this Privacy Policy.

11. Minors and Age Restrictions

iq771 strictly prohibits the use of its Platform by individuals under the age of 21 years, in compliance with Philippine gaming laws. We do not knowingly collect personal data from persons under 21. If we become aware that we have inadvertently collected data from a minor, we will immediately delete such data and close any associated account. If you believe a minor has accessed or registered on our Platform, please notify us immediately so we can take appropriate action.

12. Changes to This Privacy Policy

iq771 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting a prominent notice on the Platform, sending an email to your registered address, or through an in-platform notification — at least fifteen (15) days before the changes take effect. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by iq771, you may contact our designated Data Protection Officer (DPO) at:

Email: [email protected]

Live Chat: Available 24/7 through the iq771 Platform

Response Time: Within 15 business days for formal data privacy requests

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines should you feel your data rights have not been adequately addressed by iq771.